Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a blunder from your local shipping and delivery service and might like to end your order, first check your e mail and/or spam filter to ensure you clicked on the correct shipping address and/or WEB ADDRESS. Once this provides been done, if you are still enthusiastic about continuing, basically answer the email with the information on your request and you will greatly appreciate any kind of assistance you may offer. For specialized issues, you may need to contact customer service via their particular contact number: (Toll Free). Alternatively, if you have any additional questions, you can send us a good email and we will try our best to assist you.
Your bundle appear at your door within seven to ten functioning days. Take note that shipping times may possibly vary from 1 courier company to another. It is therefore, constantly preferable to buy with a trustworthy company. To aid ensure your bundle arrives safely, we always advise of which you sign your parcel’s “Thanks For Sending” section in order to arrives. Your local delivery services are required to plainly display this signature bank confirmation on all sent items, which includes Element Vape items.
Once your parcel is here at your door, you will have to collect this as soon as possible. This will be normally done by completing a self-addressed, stamped envelope along with your return deal with and tracking number. Upon arrival, keep your unit is completely charged and ready to start using that immediately. Tend not Vape to wait for your Aspect Vape product in order to warm up; that can not be stressed sufficient, especially in the case regarding rechargeable batteries.
As layed out in the above section, when shipping to UK residents, shipping and delivery will probably be facilitated by simply certainly one of our countrywide network of courier companies, such because DPD, FED FORMER MATE or UPS – but please allow for additional charges to be used into consideration when placing your buy. Customers located within the Republic of Ireland are not authorized to buy online. Within most cases, consumers located within the particular Republic of Ireland in europe will be not able to purchase the product through the use of credit cards or free e cards. All of us are currently going through some issues with credit card scams in The european countries and in certain situations, payments made applying these methods may possibly be declined or even reversed. In addition, all deliveries in order to EU customers may be susceptible to fees and import duties.
When shipping internationally, make sure you note that customs procedures are incredibly time-consuming and often require the help of an independent customs agent. In the case of an imported product, delivery periods will be based mostly on your courier’s international delivery services and transit periods may greatly exceed our internal shipping and delivery estimates. If you are not sure of expected flow times, please make contact with us immediately. International orders will typically arrive within 3 to 5 business days following payment has recently been received.
For all questions concerning this matter, make sure you note that concerns should be aimed towards our corporate headquarters. Should an individual need to create adjustments or inquire regarding our services within general, you can do so at anytime during company hours, Monday via Friday, except Saturday, Wednesday, and Thurs. Should you have any other questions, you can both contact our customer service team or one of our own sales representatives at the main office. In the event you prefer to spot your order online, you are pleasant to visit our website and follow the particular simple instructions offered. All billing plus ordering information will certainly be provided at the click associated with a button.
As constantly, we strongly suggest that all requests be paid for in full before shipping and delivery or delivery associated with products. Any modifications to shipping or delivery policies is going to be clearly indicated upon receipt of transaction. In the event of a defect in any merchandise, please contact us right away for a return or replacement. As long because your satisfaction will be our most critical, we will work along with you to make certain that you have got the absolute best electric products available.